About Us
Lucia's Needle Arts is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at flying@epix.net.
Our contact details:
Lucia's Needle Arts
8 South Main Street, Unit 2 Mansfield, PA 16933 United States
Phone: 1-888-662-7024 USA toll-free
Phone: +1-570-662-7024 International
Email: flying@epix.net
PA Sales Tax 6%
Shipping And Handling
We try to use USPS first class mail for most items - it's cheapest and often fastest to rural areas. U.S. customers have the option of upgrading to Priority Mail. International customers receive products via USPS Global Priority Mail or First Class.
Delivery Schedule
We deliver your order right away. We will normally send your order to you the same business day . International orders are generally received in under 10 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
For Pennsylvania residents we must charge 6 percent sales tax.
Credit Card Security
We chose PayPal as our online checkout because it is very secure and accepts different types of payments than are typical on a small business website. That also means we never see your credit card data - it stays safely encrypted on the PayPal servers. PayPal uses 128-bit encryption to secure each transaction.
Guarantee
We guarantee your satisfaction. All of our products come with a 30-day no quibble guarantee.
Reaching Us
If you need to reach us, please email us at flying@epix.net, alternatively, you can call, USA toll-free: 1-888-662-7024, international: +1-570-662-7024 or write to us at Lucia's Needle Arts
8 South Main Street, Unit 2
Mansfield, PA, 16933 United States
Privacy Policy
Lucia's Needle Arts does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy
If there is ever a problem with your order or a mistake please let us know immediately. We want your business again and want to correct any problems right away.
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© 2010 Lucia's Needle Arts
www.FlyingNeedle.com
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flying@epix.net
US toll-free: 1-888-662-7024
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International: +1-570-662-7024
8 South Main Street, Unit 2
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Mansfield, Pennsylvania 16933
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USA
