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About Us This web site is owned and operated by Lucia's Needle Arts who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

Our Contact details:
Lucia's Needle Arts
Mansfield, PA 16933 United States
Phone: 1-888-662-7024
PA Sales Tax 6%
Shipping And Handling We try to use USPS first class mail for most items - it's cheapest and often fastest to rural areas. U.S. customers have the option of upgrading to Priority Mail. International customers receive products via USPS Global Priority Mail or First Class.
Delivery Schedule We deliver your order right away. We will normally send your order to you the same business day . International orders are generally received in under 10 days.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges For Pennsylvania residents we must charge 6 percent sales tax.
Credit Card Security We chose PayPal as our online checkout because it is very secure and accepts different types of payments than are typical on a small business website. That also means we never see your credit card data - it stays safely encrypted on the PayPal servers. PayPal uses 128-bit encryption to secure each transaction.
Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us If you need to reach us, please email us at, alternatively, you can call, USA toll-free: 1-888-662-7024, international: +1-570-662-7024 or write to us at Lucia's Needle Arts
Mansfield, PA
, 16933 United States
Privacy Policy Lucia's Needle Arts do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes
Returns Policy If there is ever a problem with your order or a mistake please let us know immediately. We want your business again and want to correct any problems right away.

© 2016 Lucia's Needle Arts
US toll-free: 1-888-662-7024 International: +1-570-662-7024
Mansfield, Pennsylvania 16933 USA


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